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Post by limousinlady on Aug 3, 2022 16:28:20 GMT 1
Not sure which section to post this in. My son arrives with his partner and baby into Paris from Berlin next week. They need to book TGV to Poitiers, but are concerned, because of possible delays, which train to book for their onward journey. Do SNCF sell flexible tickets or are tickets transferrable if you dont make your booked train?
Edit: Fly from Berlin to Paris
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Post by Deleted on Aug 3, 2022 16:33:50 GMT 1
Where are they travelling on to? If it's a TER line, the tickets are valid all day. I found that out after missing the train from poitiers to Le Dorat.
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exile
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Post by exile on Aug 3, 2022 16:57:37 GMT 1
All TGV tickets are specific to the journey and time. This is to avoid the possibility of standing passengers - which might prove dangerous should the train have to undergo emergency braking. [ Yes I know passengers may be going to/from the WC/refreshment area but this rule minimises the possibility. ]
If they are buying the tickets as a through trip - Berlin to Haute Vienne - then any delays should mean that they are booked on the next available train.
If they are booking individual legs - Berlin Koeln; Koeln Paris (GDN); Paris (Austerlitz?) - Haute Vienne - then that protection does not apply. However if they have an internet access (and Thalys certainly used to have it) they can cancel a booking at any time before departure if they cannot make it and get full refund. They will however have to rebook the new onward connection - which may be a significantly increased price.
Edit to add: The through booking should allow sufficient time to cross Paris by Metro or RER train. I am not sure however whether the tickets to make the transit are included - I think they are not.
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Post by limousinlady on Aug 3, 2022 17:52:55 GMT 1
Thanks - @hvm - we will pick them up in Poitiers. They could get train to Limoges, but half the travel time to Poitiers, although there is the car journey afterwards. 8 month old baby to consider. exile - They are flying from Berlin to Paris, then train from Paris. If they took the normal train to Limoges, are they non-specific, do you know? |
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exile
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Post by exile on Aug 3, 2022 19:04:23 GMT 1
Normal TER train tickets are non-specific but good luck finding a train. All of the trains I could find on a random search were either TGV or Ouigo (TGV low cost).
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exile
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Post by exile on Aug 3, 2022 19:11:36 GMT 1
Ah, yes. I found the near hidden box to tick to get non-TGV services. Doesn't look like a nice journey - mostly 2 changes en route at Orleans and Tours. Four hours plus.
If they are flying to Paris, why not allow say a 4-5 hour delay between landing and the train. If the flight is more than 2 hours late they can claim their EU delayed passenger compensation of €250 per person - which should pay for the new train tickets if needed.
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Post by limousinlady on Aug 3, 2022 19:18:01 GMT 1
Ah, yes. I found the near hidden box to tick to get non-TGV services. Doesn't look like a nice journey - mostly 2 changes en route at Orleans and Tours. Four hours plus. If they are flying to Paris, why not allow say a 4-5 hour delay between landing and the train. If the flight is more than 2 hours late they can claim their EU delayed passenger compensation of €250 per person - which should pay for the new train tickets if needed.Thanks, I didn't know that. |
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Post by cernunnos on Aug 3, 2022 19:40:53 GMT 1
Thanks - @hvm - we will pick them up in Poitiers. They could get train to Limoges, but half the travel time to Poitiers, although there is the car journey afterwards. 8 month old baby to consider. exile - They are flying from Berlin to Paris, then train from Paris. If they took the normal train to Limoges, are they non-specific, do you know? I have done the trip many times , best way I found was Ch de G , then taxi to Austerlitz , intercity train to Limoges takes 3 hours 15 mins .I think there are 15/day
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Post by chrisell on Aug 3, 2022 19:51:46 GMT 1
Unless it's a very busy day you can just buy at the station.... If it's fairly soon there's no fare differance. It saves stressing when CDG us having one of its slow days
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Post by limousinlady on Aug 3, 2022 20:01:08 GMT 1
Unless it's a very busy day you can just buy at the station.... If it's fairly soon there's no fare differance. It saves stressing when CDG us having one of its slow days Thanks, thought it would be more expensive to buy on the day. It is next Wednesday. Since first posting, I've managed chat online with SNCF and they said price depends on demand. |
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Post by limousinlady on Aug 3, 2022 20:04:08 GMT 1
Thanks - @hvm - we will pick them up in Poitiers. They could get train to Limoges, but half the travel time to Poitiers, although there is the car journey afterwards. 8 month old baby to consider. exile - They are flying from Berlin to Paris, then train from Paris. If they took the normal train to Limoges, are they non-specific, do you know? I have done the trip many times , best way I found was Ch de G , then taxi to Austerlitz , intercity train to Limoges takes 3 hours 15 mins .I think there are 15/day
Thanks, I think they are considering that now instead of going to Poitiers. |
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Post by cernunnos on Aug 4, 2022 7:06:06 GMT 1
I have done the trip many times , best way I found was Ch de G , then taxi to Austerlitz , intercity train to Limoges takes 3 hours 15 mins .I think there are 15/day
Thanks, I think they are considering that now instead of going to Poitiers. I used to buy the tickets at the station , not knowing when I would arrive there. It is quite possible that they can be bought online now ( i'm not an online superstar  ) |
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Post by chrisell on Aug 4, 2022 12:31:10 GMT 1
If it's CDG the TGV actually leaves from there - I don't live near a TGV so always done the metro to Austerlitz.
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Post by Deleted on Aug 4, 2022 17:43:48 GMT 1
From CDG, RER B to Notre Dame/St Michel then walk to Austerlitz, but not with a baby, 20 - 25 mins. If you've time, alight at Les Halles (before NDStM) or Luxembourg (after) and take in a wee bit of Paris 35 - 40 mins. If you don't have time or if it's inclement take RER C to Austerlitz. Don't forget to make eye contact with everyone you pass on the street, smile and say bonjour. They love that in Paris. 🤣🤣🤣
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Post by cernunnos on Aug 4, 2022 20:27:35 GMT 1
If it's CDG the TGV actually leaves from there - I don't live near a TGV so always done the metro to Austerlitz. I wouldn't take a baby on the metro , Roissy to Austerlitz taxi costs about €50 , but well worth it in my opinion . |
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