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Post by jardiniere on Aug 23, 2023 12:40:04 GMT 1
My phone is refusing to send messages to one contact. Yesterday it said, "Trouble sending. Check options." I'm sure when I clicked on Check options, it said Error O. Today it says trouble sending etc. but when I click it just gives me the option to resend or delete, no Error O. Press resend and it's the same story. Has anyone had this happen and knows how to solve it? I managed to leave a voicemail message with same contact.
Also, I've never been able to send a photo to anyone via Free, have to use WhatsApp? Is this just because I'm only paying 2€?
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Post by jardiniere on Aug 23, 2023 12:48:43 GMT 1
Just wondering why it gives the message in English. That's odd.
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Post by jardiniere on Aug 23, 2023 13:08:22 GMT 1
It was operator error! I used her landline number instead of mobile.  Put it down to the heat. But if anyone can advise about sending mms, that would be great. |
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mysty
Member
Posts: 1,322
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Post by mysty on Aug 23, 2023 13:44:16 GMT 1
Have the phone switched on.
Type in the number.
Type message.
Click the send button.
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Post by crabtree24 on Aug 23, 2023 13:55:47 GMT 1
Do you have MMS enabled, you need that to send photos/videos?
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Post by jardiniere on Aug 23, 2023 15:46:24 GMT 1
Do you know where to find that option? |
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mysty
Member
Posts: 1,322
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Post by mysty on Aug 23, 2023 16:11:05 GMT 1
Have the phone switched on. Type in the number. Type message. Click the send button. Do I not even get a thanks 😂 |
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Post by crabtree24 on Aug 23, 2023 17:03:22 GMT 1
Do you know where to find that option? Go into settings and search MMS, if not try in the SIM settings. |
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Post by limousinlady on Aug 23, 2023 17:16:57 GMT 1
There are some services you have to tick on the website. Not sure re:MMS but we had to, to send messages to for example: German /Spanish numbers.
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Post by beejay on Aug 25, 2023 15:00:36 GMT 1
It was operator error! I used her landline number instead of mobile. Put it down to the heat. But if anyone can advise about sending mms, that would be great.
You need 3G minimum, data activated and Free's APN set up in the settings.
Enter the following parameters for Free APN:
Name: Free
APN: free.re
MMSC: Not defined (do not put anything)
MCC: Leave the indicated value (208 or 647)
MNC: Leave the indicated value (15 or 03)
APN type: default, supl (for some smartphones, you have to add hipri)
Also leave blank for MMS Proxy and Authentication Type.
For MVNO type and MVNO value (if these fields are present), put GID and F2330002 respectively.
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Post by jardiniere on Aug 25, 2023 17:06:14 GMT 1
Thank you beejay. I now have a photo symbol next to my message and I can attach a photo but it won't send (have data on). Get the message Trouble sending Check options again. The options are resend or delete. My friend just tried to send me a photo and it told me to tap to download, which I did. But it took ages so I turned off mobile data. So there have been some changes but still not working. Can you think of any additional steps I should take? |
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suein56
Member
Southern Morbihan 56 Brittany
Posts: 7,568
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Post by suein56 on Aug 26, 2023 10:36:01 GMT 1
You get an absolutely minimum amount of data included in the Free 2€ tarif, 50Mo I believe - which is tiny. Maybe you have gone beyond your limit ?
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Post by jardiniere on Aug 26, 2023 10:53:35 GMT 1
You get an absolutely minimum amount of data included in the Free 2€ tarif, 50Mo I believe - which is tiny. Maybe you have gone beyond your limit ? No, unfortunately what happens if you go beyond your limit is you continue to have data but pay a lot more for each mo and then are billed for it. With my old phone I had a warning when I was getting close to the limit. I haven't managed to find out how to do this with the new one. I rarely need data when I'm away from home so 50mo is normally ok for me. Big problem is forgetting to turn data off then getting a big bill. |
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Post by ajm on Aug 26, 2023 11:11:57 GMT 1
O
I normally don't have data on but recently had tp use it when we had a Deadbos
X. A day and a half with only necessary usage cost me 15€
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suein56
Member
Southern Morbihan 56 Brittany
Posts: 7,568
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Post by suein56 on Aug 26, 2023 11:17:18 GMT 1
I rarely need data when I'm away from home so 50mo is normally ok for me. Big problem is forgetting to turn data off then getting a big bill. How much data per month do you need overall ? If you need say 1Go per month on average - then perhaps it might be better to switch to another tarif or even a different provider ? |
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Put it down to the heat.
