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Post by annabellespapa on Oct 24, 2023 9:45:11 GMT 1
Hi, we have a 2000 litre above ground LPG tank, we normally ring Antargaz and asked them to fill our tank when they are passing.
How do I check we are getting a fair price, in the UK we also have an LPG tank and you are allowed to shop around and get the keenest price but having to change supplier at the same time, I recently asked my supplier for a price and it was a variable rate but currently 84p a litre, having shopped around I changed suppliers and now pay 43P a litre fixed for 1 year a massive saving.
What are others paying with Antargaz in France ?
Before I call them has anyone got any top tips of tactics to hopefully get a fair price.
Thanks in advance.
Having just looked at my tank it says it's internal volume is 2300 dm3.
but have also seen it sold per kg and metric cubic tonnes
confused !
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Post by lurcher on Oct 24, 2023 18:05:22 GMT 1
Réf. Prix conforme au barème N° 178 du 01/01/23
Prix barème : 3 312,48 € TTC/T
Remise contractuelle : 45,73 € TTC/T
Prix facturé :
Ces prix incluent la TICPE
3 266,75 € TTC/T
I need to do this in stages. The information above was extracted from our most recent bill and shows the cost to us including a small reduction as part of our contract. Our citern is classed as 1.000 tonnes. The volume and weight delivered depends on the temperature but it has a capacity of about 2000 litres.
We have been shocked for the last twenty plus years how expensive it is, partly because our house is difficult to insulate. I now use cheap rate electricity to heat the house while we are away during the winter months.
I will be very interested in the prices paid by others. Comparison sites place Antargaz in the mid-range price bracket.
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Post by crabtree24 on Oct 24, 2023 19:43:35 GMT 1
Antargaz, I have an in ground tank of 2000 litres.
I have a contract with them, which I haggle over at each renewal (2 years).
Facture 05/09/2023
Réf. Conforme au barème 08/FPACK+ du 01/01/23
Prix barème :
2 880,00 € TTC/T
Remise commerciale :
1 100,00 € TTC/T
Prix facturé :
Ces prix incluent la TICPE
1 780,00 € TTC/T
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Post by lurcher on Oct 25, 2023 8:32:48 GMT 1
Crabtree, is your contract a commercial one for your company and could it be negotiated by a householder? I knew I was getting a bad deal but only recently felt the need to find an alternative.
Thanks for your information.
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Post by annabellespapa on Oct 25, 2023 9:37:23 GMT 1
On my latest letter from Antargaz dated 26 9 2023.
thet tell me they are forced to increase the rate- DOM.A de120 € TTC tonne a compter du 01/11/2023
So they tell me what it is going up by but not the actual rate I have to pay per tonne...
Is there an English speaking helpline who could explain their rates to us ?
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Post by lurcher on Oct 25, 2023 10:22:08 GMT 1
We received the same information by email. We have never found an English speaking source of help in the Antargaz system but my wife can usually get by in French. I go to my espace client and Google translate everything I think may help. The prices are cunningly hidden from me.
Obviously I must work harder on this problem. I would like Crabtree’s prices.
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Post by annabellespapa on Oct 25, 2023 10:29:09 GMT 1
The above question about an English speaking helpline/chat line still stands
but we have just registered online with Antargaz where there is a calculator and if I am reading it correctly.
1150 litres
592.25 kg
will be €1919.18
or €1.66 per litre
If that is the case we will use the LPG for our gas hob only and use electric radiant heaters for heat.
In the UK with a competitive/comparison market we pay 43p a litre.
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Post by lurcher on Oct 25, 2023 13:56:00 GMT 1
Our equivalent costs were 2300€ for 1450 litres giving a result of 1.59€ per litre. Terrible, isn’t it?
By my reckoning, the price of 1 kWh from propane costs us 0.30€ assuming our gas boiler is 80% effeicient. For hot water alone we can accept the high cost as our usage is small but the CH is a disaster. Compared with UK mains gas our propane in France is four times the price.
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Post by crabtree24 on Oct 25, 2023 14:52:49 GMT 1
Crabtree, is your contract a commercial one for your company and could it be negotiated by a householder? I knew I was getting a bad deal but only recently felt the need to find an alternative. Thanks for your information. I am a private individual. |
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Post by crabtree24 on Oct 25, 2023 14:53:29 GMT 1
On my latest letter from Antargaz dated 26 9 2023. thet tell me they are forced to increase the rate- DOM.A de120 € TTC tonne a compter du 01/11/2023 So they tell me what it is going up by but not the actual rate I have to pay per tonne... Is there an English speaking helpline who could explain their rates to us ? I also received that! |
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Post by crabtree24 on Oct 25, 2023 14:54:35 GMT 1
I use this email to contact them - espaceclient@infoclient.antargaz.fr
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Post by annabellespapa on Oct 26, 2023 9:27:02 GMT 1
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Post by lurcher on Oct 26, 2023 12:53:27 GMT 1
The second link is very interesting. I even read through the user manual which is impressive if it all works as described. Seems to offer really good value. For my application it appears to have just one small problem and that is that the clock does not have automatic spring/autumn one hour adjustment. The remote wifi control could solve that slight difficulty if I remember to make appropriate changes.
The remote control presents many advantages. The price is astoundingly low for all those features but it only has a one year guarantee.
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Post by annabellespapa on Oct 27, 2023 7:35:09 GMT 1
The second link is very interesting. I even read through the user manual which is impressive if it all works as described. Seems to offer really good value. For my application it appears to have just one small problem and that is that the clock does not have automatic spring/autumn one hour adjustment. The remote wifi control could solve that slight difficulty if I remember to make appropriate changes. The remote control presents many advantages. The price is astoundingly low for all those features but it only has a one year guarantee. Hi.Lurcher, as said, I have one and as we are in France at the moment and are not back in the UK until midnight on the 3/11, I have moved the heater to our kitchen, when we dock at Portsmouth I will remotely turn on the heater and two hours later we will arrive at home and in theory the house will have the cold edge taken of it, it has worked before and is better than asking a neighbour to manually switch on our central heating, admittedly OH and DDD will have hot water bottles that night, while I set the central heating timer up. p.s Mine is over 2 years old already, they often have refurbished/returned in their sale department which I think are £60'ish so worth giving a go. |
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Post by annabellespapa on Oct 27, 2023 10:54:45 GMT 1
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